Techpocalypse Now: How One Outage Made Us Rethink Big Tech’s Power Trip

Global chaos due to tech outage.

Techocalypse Now: When Digital Life Hits the Fan

Have you ever imagined a world where you couldn’t check out your groceries or catch a flight because of a tech glitch? Welcome to our new reality. Recently, a global outage caused by Microsoft through CrowdStrike showed us just how fragile our interconnected world can be. This post will dive into the details of that outage, discuss its wide-reaching impacts, and explore why it’s high time we rethink the power held by Big Tech companies.

From Glitch to Global Meltdown: The Day Tech Went on Strike

The recent CrowdStrike outage was a wakeup call that we have been highlighting for a while. One moment, everything was running smoothly, and the next, chaos ensued across multiple continents. In Australia, people found themselves unable to pay for groceries as supermarket systems went down. Airports were in disarray, with flights delayed or canceled due to technical failures. My friends in the UK and USA had the “blue screen of death” couldn’t log into his work system, losing an entire day’s productivity.

This wasn’t just a minor inconvenience; it was a full-scale disruption affecting millions of lives. Whether you were trying to get to work, run a business, or simply live your daily life, the outage highlighted just how dependent we are on these massive tech infrastructures.

One tech glitch took down supermarkets, airports, and workplaces across the globe, showing us just how precarious our reliance on Big Tech has become. It’s time to rethink and reshape our digital future for the sake of global stability!

When Supermarkets Go Dark: A Comedy of Errors Down Under

This outage was more than just a temporary inconvenience; it was a glimpse into our uncomfortable dependence on a handful of tech giants. Companies like Microsoft, Google, and Amazon provide services that underpin vast swathes of our economy and daily life. When these systems fail, as they did with CrowdStrike, the consequences are immediate and far-reaching.

Imagine your morning routine: you wake up, check your email, buy a coffee using a mobile payment app, and head to work where your tasks are managed through online platforms. Now, picture all of these services suddenly going dark. It’s not just an inconvenience — it’s a paralysis of daily life and business operations. This should be a wakeup call to all nations about the risks posed by this concentrated power. If such an outage can disrupt so much, what would happen during a more prolonged crisis or, worse yet, a deliberate attack?

Digital Doomsday: When One Glitch Controls the World

The CrowdStrike outage also underscored a critical national security concern: our overreliance on a few large SaaS providers. In today’s world, where digital infrastructure is as vital as roads and electricity, this dependency creates significant vulnerabilities. If these systems fail — whether due to technical issues, cyberattacks, or other disruptions — the impacts could be devastating.

Consider a scenario where an outage like this occurs during a period of geopolitical tension or conflict. The ability to shut down economies, impede communication, and disrupt critical services could be weaponized. It’s a chilling thought, but one that needs to be addressed. Our current model places too much power in the hands of a few, US based companies, creating single points of failure that can be exploited.

Breaking Up is Hard to Do: Diversifying Our Tech Love Life

Given the significant risks posed by our reliance on large SaaS providers, it’s clear that we need to consider some concrete solutions. Here are three potential strategies to mitigate these risks and build a more resilient digital infrastructure:

  1. Diversification of SaaS Providers: Encouraging the use of multiple SaaS providers can reduce the risk associated with the failure of any single company. This approach can distribute the load and ensure that a single point of failure doesn’t cripple entire sectors of the economy. We need a larger pool of players than the big 3 US organizations. We also require intra counties establishing their own tools for commoditized products such as MS Office products etc. Governments should invest in a range of software solutions to avoid being overly dependent on any one provider.
  2. Government Regulations and Oversight: Increased government oversight could help ensure that large tech companies maintain high standards of reliability and security. By implementing stricter regulations and conducting regular audits, governments can hold these companies accountable for maintaining robust and resilient systems. Ultimately governments cant allow other nations organizations to hold the power to switch off their digital tools.
  3. Encouragement of Local and Regional Tech Solutions: Promoting the development and use of local and regional tech solutions can help decentralize the control currently held by a few global giants. This approach not only supports local economies but also builds a more varied and resilient technological ecosystem. By investing in smaller, regional tech firms, we can foster innovation and reduce our vulnerability to global outages.

The Great Tech Breakup — A Recipe for Sanity

The recent Microsoft outage via CrowdStrike was a stark reminder of the vulnerabilities inherent in our current digital infrastructure. As we’ve seen, the impacts of such outages are far-reaching, affecting everything from grocery shopping to international travel. It’s clear that we need to rethink our reliance on a few large tech companies and take steps to diversify and strengthen our digital systems.

Don’t Be a Sitting Duck: How to Survive the Next Tech Outage

It’s time for us to take action. Share your thoughts and experiences with these outages. Let’s promote awareness and advocate for measures that will diversify and regulate the tech powerhouses. Let’s push for change before the next outage catches us off guard.

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Christopher M. Gage
Christopher M. Gage

Written by Christopher M. Gage

Ex Deloitte Strategy & A.I Director l Fractional CxO & Advisor | Melbourne Australia | Politics, Defense, Economics I Strategy I A.I I Technology

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